These terms govern the relationship between The Search Foundry and our clients. By instructing us to carry out work, you agree to be bound by them.
In these Terms and Conditions:
The Search Foundry provides SEO and digital marketing services including technical SEO, local SEO, ecommerce SEO, content strategy, PPC management and marketing strategy consultancy.
Specific services will be set out in a written Proposal, which forms part of the contract between us. No work commences until both parties have agreed the scope in writing.
We reserve the right to decline services where we reasonably believe a project would require unethical practices, conflict with an existing client, or fall outside our expertise.
A contract is formed when you confirm in writing (including by email) that you accept our Proposal. These Terms and Conditions become binding on both parties at that point.
Free audits provided before engagement are offered in good faith and do not create any obligation on either party to proceed.
Our fees are as set out in the agreed Proposal, quoted in pounds sterling (GBP) and exclusive of VAT where applicable.
We may review fees annually with at least 30 days' written notice. If you do not wish to continue at the revised rate, you may terminate in accordance with Section 10.
Ad spend: where we manage paid advertising, your ad budget is paid directly to the platform (e.g. Google Ads). This is separate from and in addition to our management fee.
To enable us to deliver effective services, you agree to:
We will not be liable for delays or underperformance caused by your failure to meet these obligations.
We agree to:
You retain ownership of all intellectual property you supply to us. You grant us a non-exclusive licence to use these solely for the purpose of providing the Services.
Upon receipt of full payment, intellectual property in deliverables created specifically for you (such as written content and strategy documents) passes to you. Our underlying methodologies, templates and frameworks remain our property.
All content on searchfoundry.co.uk is our property or used under licence. You may not reproduce or distribute it without our prior written consent.
Both parties agree to keep the other's Confidential Information strictly confidential and not disclose it to any third party without prior written consent, except where required by law, or to employees or contractors who need it to perform the Services under equivalent confidentiality obligations.
This obligation continues for 2 years after the end of our working relationship.
We may refer to you as a client only with your prior written consent.
To the fullest extent permitted by law, our total liability to you shall not exceed the total fees paid by you in the 3 months immediately preceding the event giving rise to the claim.
We shall not be liable for any loss of profits, revenue, business, anticipated savings, goodwill, reputation, or indirect or consequential losses, including losses arising from Google algorithm updates or changes to third-party platforms beyond our control.
Nothing in these terms excludes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law.
Either party may terminate an ongoing retainer by giving 30 days' written notice (email is acceptable). We will continue to provide services and invoice during the notice period.
Either party may terminate immediately if the other commits a material breach not remedied within 14 days of written notice, or becomes insolvent or ceases to trade.
Upon termination, all outstanding invoices become immediately due. We will provide reasonable handover assistance for up to 5 working days at no charge, and promptly return access credentials and data belonging to you.
Important: we do not and cannot guarantee specific rankings, traffic levels, leads or revenue outcomes from our services.
Search engine rankings are determined by algorithms operated by third parties, primarily Google, which change frequently and are outside our control. Any projections or targets we discuss are based on professional judgement and are not contractual commitments.
We will always work in your best interests, communicate honestly about performance and adjust strategy based on data — but we cannot be held liable for outcomes that fall short of expectations where we have acted with reasonable skill and care.
Our services often involve working within platforms including Google Search Console, Google Ads, Google Analytics and Google Business Profile. These have their own terms of service outside our control.
We are not responsible for changes to platform features or policies, suspension or removal of your accounts, data loss or downtime on third-party platforms, or the performance of any third-party tools we use on your behalf.
You may use searchfoundry.co.uk for lawful purposes only. You must not attempt to gain unauthorised access to our systems, transmit unsolicited commercial communications, or introduce malicious code or harmful material.
We make no warranty that our website will be available at all times or free from errors. We reserve the right to withdraw or change it at any time without notice.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating formal proceedings, both parties agree to attempt resolution informally by contacting the other in writing and allowing 30 days for a good-faith response.
We may update these Terms from time to time. Where changes are material, we will notify existing clients by email at least 30 days before they take effect. The current version will always be available on our website.
Any questions about these Terms:
The Search Foundry — Bournemouth, Dorset
[email protected]
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01202 440355